Return & Refund Policy
- The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
- The packaging should also be in original condition in original shipping container as received.
- If the goods/products has been used or damaged by the customer, there will not be any refund.
- SkyShop.com.my will also not be responsible if your shipment is damage/lost during the shipping or return transit.
- Once we have checked and confirm the goods/products, customer will received their refund within 7-14 working days after the confirmation.
- Shipping fee for self pickup will convert to administration fee.
Please return your purchase to the following address:
Kuretake Marketing Sdn Bhd
Lot 16, Persiaran KIP 1,
Taman Perindustrian KIP,
52200 Kuala Lumpur
Please contact us at Skyshop.com.my or 03-62722066 if you have any questions or doubts.