Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
The packaging should also be in original condition in original shipping container as received.
If the goods/products has been used or damaged by the customer, there will not be any refund.
SkyShop.com.my will also not be responsible if your shipment is damage/lost during the shipping or return transit.
Once we have checked and confirm the goods/products, customer will received their refund within 7-14 working days after the confirmation.
Shipping fee for self pickup will convert to administration fee.

Please return your purchase to the following address:
Kuretake Marketing Sdn Bhd
Lot 16, Persiaran KIP 1,

Taman Perindustrian KIP,

52200 Kuala Lumpur

Please contact us at Skyshop.com.my or 03-62722066 if you have any questions or doubts.